Medivet Solihull / Damson House Vets

- Owners often describe the team as friendly, caring, helpful and reassuring. - Communication is a consistent strength, with praise for discussing options clearly, explaining treatment plans, and giving thorough updates after procedures such as dental work. - Several reviews highlight support in more difficult cases, including a dog with cancer, an unwell puppy, and a nervous aggressive dog that needed especially patient handling.

Services

•General veterinary care for common pets: Reviews mention care for puppies, adult dogs and cats, with owners highlighting clear explanations, supportive handling and help with ongoing health concerns.
•Dental treatment and follow-up: Recent feedback includes a dog dental procedure, with owners praising the pre-treatment estimate, detailed explanation of the work, and clear updates afterwards.
•Support for anxious or difficult visits: One owner says the team worked patiently with a nervous, aggressive dog and tried different ways to examine and treat him while keeping his welfare first.
•Care for longer-term or more serious conditions: Reviews mention support after a cancer diagnosis and treatment for previously unresolved health problems.
•Care for multiple species: Reviews also mention treatment for a bird, alongside dogs and cats.
•Emergency and out-of-hours arrangements: Medivet states that 24/7 emergency care is available through its 24-hour centres, with an overnight emergency consultation fee applying between 7pm and 9am.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Medivet also publishes an overnight emergency consultation fee of £130 for consultations between 7pm and 9am at its 24-hour centres. Review comments on cost are mixed: one owner was happy with the information and estimate for dental work, while another raised a strong concern after being charged £300 for a cat blood test.

People

•Dimitra (also spelled Demitra in reviews): praised for excellent service, listening carefully and talking through options.
•Eduardo (also spelled Edvardo in older reviews): thanked for kind, compassionate care, including treatment for a pet bird and help with an unwell puppy.
•Reception and support staff: described as friendly, helpful and welcoming during visits.
•Wider veterinary team: reviews repeatedly mention reassuring, caring staff who explain treatment clearly and support owners through difficult cases.

Reviews

Google reviews show 4.6 stars from 295 reviews. Recent feedback is largely positive, with a few recurring themes

•Owners often describe the team as friendly, caring, helpful and reassuring.
•Communication is a consistent strength, with praise for discussing options clearly, explaining treatment plans, and giving thorough updates after procedures such as dental work.
•Several reviews highlight support in more difficult cases, including a dog with cancer, an unwell puppy, and a nervous aggressive dog that needed especially patient handling.
•Negative feedback is present but less common, including one very unhappy review after a cat blood test and an older complaint about the waiting-area layout and the practice feeling less caring than before.

Note: Showing the 10 most recent Google reviews out of 295 we track in total. Recent reviews may not be representative of overall sentiment.

Jake Treman

1 week ago

Took my cat for a blood test — it cost £300. He was old, but they showed absolutely no concern and just told me I needed to look into getting some thyroid medication. Please tell me why, not even two days later, I walk downstairs and find my cat dead and stiff.

David Cullotty

Rick Wechter

We had previously received a cost estimate for dental work for our dog, Poppy and now decided to go ahead. Before the work we were given comprehensive information on what was to be done and subsequently on how the work went. All the staff were friendly, helpful and informative. All went well and Poppy was fully recovered by when we arrived. Very good experience.

Alan Birch

2 weeks ago

Excellent service from Dimitra and the staff at Medivet Solihull.

j Wright

3 weeks ago

Really friendly, helpful and vet Demitra listens and can chat abt options. Well done.

Estelle

7 months ago

Eduardo and the veterinary team are miracle workers! I took my puppy in as he was feeling unwell and left with a much brighter pup, and feeling much better myself. The team were incredibly kind, reassuring, and helpful throughout. I’m so glad I chose them as Guy’s vet.

Parveen HayreWheeldon

The Team at Solihull Medicare have shown such care, kindness & general concern in our pet dogs health especially since his cancer diagnosis. They are very clear with their instructions, direction & their willingness to discuss all matters concerning your pet’s health is reassuring. Can’t Thank them enough!

Nuzat Banaris

Warm and Friendly practitioners Always helpful

Chrissie W

8 months ago

My dog is nervous aggressive and visits to the vet are always stressful for both of us but the Vet and staff are extremely supportive and will try every way possible to examine and/or treat him, ensuring his health is foremost, which I am grateful for.

Tina Costello

Fantastic service!