Specialist Vets in Solihull

## Summary Solihull Vets4Pets Ltd is part of the Vets4Pets group. The practice describes itself as a modern, well‑equipped clinic with an in-house lab and pharmacy plus imaging (digital X‑ray and ultrasound), and it states it accepts referrals for orthopaedics, laparoscopic spays (keyhole surgery), endoscopy and bronchoscopy. Recent reviews mention same-day appointments and post-procedure support: one owner described kitten castration with written aftercare documents and advice, plus WhatsApp photo support to check whether a cone could be removed. A smaller number of reviews raise concerns about thoroughness, with one owner warning to ensure pets are properly checked during a “full body check”. ## Services Based on the website summary and the latest reviews, services and capabilities mentioned include: - **In-practice facilities/diagnostics:** in-house laboratory (biochemistry, haematology), pharmacy/medication dispensing, digital X‑ray, ultrasound, ECG, blood pressure monitoring. - **Surgery and procedures:** castration (mentioned in reviews), anaesthesia, dentistry including **dental X‑ray**, soft-tissue surgery, orthopaedics (including cruciate surgery, fracture repair), arthroscopy/arthroscopy-related services, airway surgery. - **Referral services (accepted by the practice):** orthopaedics, **laparoscopic spays**, endoscopy, bronchoscopy; surgery referrals. - **Oncology:** chemotherapy & cancer treatment (listed). - **Other clinics/services:** microchipping, nurse clinic, weight clinic, physiotherapy, laser treatment, Tonopen eye pressure testing, prescriptions, pet travel scheme. - **Species treated (stated):** dogs, cats, rabbits, small mammals (including small mammal medicine and surgery; rabbit medicine and testing). - **Inpatient/isolation setup:** hospital ward, isolation unit; separate cat & dog waiting areas and separated wards/isolation units. - **Out-of-hours care (as stated):** provided by Willows Veterinary Centre. ## Pricing - **Out-of-hours consultation fees (via Willows Veterinary Centre):** consultations before 11pm start from **£167**; after 11pm from **£215**. ## People No individual vets or nurses are named in the provided information. From the latest reviews: - Owners describe vets providing **clear aftercare instructions and documents** following a kitten’s castration. - One reviewer reports being able to get **remote guidance via WhatsApp by sending a photo** (used to confirm whether a cone could be removed), avoiding an in-person visit. ## Reviews **4.6 stars from 425 reviews.** The themes below are drawn from the latest written reviews available to us. - **Post-op and aftercare support:** a castration visit was described as well-organised on the day, with aftercare paperwork and follow-up help via WhatsApp photo messaging. - **Access and cleanliness:** one owner reports getting a **same-day appointment** and describes the practice as **very clean**. - **Conflicting views on thoroughness:** alongside praise for knowledge and care, one reviewer warns to ensure a pet is properly checked during a requested “full body check,” suggesting something visible may have been missed.

## Summary The Vet Clinic @ Birmingham Dogs Home is a veterinary clinic linked to Birmingham Dogs Home (independent vs corporate group isn’t stated in the information provided). It appears set up for routine practice work and surgical procedures, with multiple owners specifically describing operations such as spaying and other surgery. It’s also listed as a **Veterinary Nurse Training facility**. Decision-relevant specifics owners mention include: - **Surgery care and communication:** one owner reported their dog had surgery “just before Christmas” and described **excellent communication** from the team. - **Spaying experience:** multiple reviews describe a **smooth spay process**. - **Handling difficult or anxious pets:** one review describes vets taking their time with an elderly cat who hisses and tries to bite, with the vets remaining calm and patient. ## Services Services and capabilities explicitly mentioned include: - **Surgery** (a dog having surgery; surgery performed before Christmas mentioned in a review) - **Spaying** (dog spayed) - **General vet consultations** (a first-ever vet visit described; ongoing visits for an elderly cat) - **Veterinary Nurse Training facility** (listed in structured clinic data) ## People Named team members mentioned in reviews: - **Lian** (vet): owners describe her taking time with an elderly cat and coping well even when the cat is reactive (hissing/trying to bite). - **Monique** (vet): mentioned alongside Lian with the same context—patient handling during stressful appointments. - **Anne / Anya** (name uncertain; described by reviewer as the vet involved in a spay): described as polite and “great with my dog.” ## Reviews **5.0 stars from 28 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear communication around procedures**, including after a dog’s surgery. - **Surgical procedures (including spays) described as straightforward**, with owners recommending the clinic after their pet’s operation. - **Patient handling for nervous or difficult pets**, including taking time with an elderly cat that may hiss or try to bite. - **Positive first-visit experiences**, with one owner noting they left their first-ever vet appointment feeling reassured.

## Summary Colebrook Veterinary Surgery is a veterinary practice that is also listed as a **Veterinary Nurse Training facility**. Recent reviews describe **first-time registrations and routine appointments for cats**, including an **elderly cat** consult where the clinician “listened to concerns” and was described as empathetic. Several reviewers also mention **strong front-desk support** (welcoming/lovely receptionists) and an existing **pet plan** that a client felt covered their visit well. One recent reviewer, however, felt conversations were repeatedly steered toward costs and described the vets as “sales people,” so experiences appear mixed on how money and recommendations are handled. ## Services - General veterinary consultations (examples in reviews focus on **cat care**, including an **elderly cat** appointment). - **Pet plan** mentioned by a client (“pet plan cover”), though no specifics were provided about what it includes. - **Veterinary Nurse Training facility** (listed service/specialisation). ## People - **Reception team**: described as “incredibly welcoming” and “lovely” by multiple reviewers. - **Clinician/vet (unnamed)**: one first-visit reviewer said the clinician was **empathetic** and **listened to concerns** about their elderly cat. - **Mixed feedback on vet communication**: one reviewer felt the vets “twist every conversation into wanting your money,” contrasting with others who describe the practice as knowledgeable and efficient. ## Reviews **Google rating: 4.6 stars from 238 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Positive first-visit experiences**, particularly with cats, highlighting listening and empathy during appointments. - **Reception/front desk praised** for being welcoming. - **Efficiency/knowledge** referenced by a cat owner who “commended the service.” - **Pet plan experience** mentioned positively (coverage perceived as good). - **One negative review about upselling/cost focus**, suggesting some owners may feel pressured or that discussions lean heavily toward payment.

## Summary Amicus Veterinary Centre has been operating since December 2001 and, based on its own information, is set up to see a wide mix of species: cats and dogs alongside reptiles, birds and “small furries.” It is also listed as a veterinary nurse training facility. From the latest written reviews available to us, owners most often describe end‑of‑life appointments: being taken straight into a private room, staff waiting so family members could arrive to say goodbye, and consultations that weren’t rushed. One review also describes the vet explaining a bird’s condition clearly and compassionately to support decision‑making. (Ownership model—independent vs corporate group—is not stated in the information provided.) ## Services - Veterinary care for **dogs and cats**, and also **reptiles, birds and small furries** (described by the clinic as “exotics friendly”). - **Euthanasia / end‑of‑life care**, including use of a **quiet/private room** and allowing time for multiple family members to arrive before proceeding (mentioned in reviews). ## People - **Dr Keiran Ragoonanan (vet)**: mentioned by name in a review describing an end‑of‑life visit for an African grey; the owner highlights that the pet’s condition was **explained with empathy** and that the appointment felt **unrushed**, helping them make a decision for the bird’s wellbeing. - **Dr Michelle Marshall (vet)**: listed on the clinic’s website summary as one of two full‑time vets (no further detail provided in the available reviews). ## Reviews **Google rating: 4.4 stars from 376 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **End‑of‑life care is a recurring topic**, with owners describing being taken straight into a room, being given time to gather family, and staff showing visible empathy during euthanasia appointments. - **Communication during difficult decisions**: one owner specifically notes their pet’s condition was explained carefully so they could decide what was best.

## Summary 608 Vet Practice operates under the Linnaeus Veterinary group (owned by Mars Petcare UK, as referenced by reviewers). The practice focuses on pet animals (it moved from mixed large/small animal work to pets in 2011) and is set up for cases needing on-site diagnostics and treatment, with hospitalisation, surgery, imaging, and an in-house laboratory mentioned on its website. It also states it can handle emergency work with 24-hour care, and it’s listed as a veterinary nurse training facility. The latest reviews available to us focus heavily on corporate ownership, pricing, and how care is presented—several reviewers describe very high quotes (including dental work) and feeling pushed toward extra tests, while others describe staff interactions as “cold and uncaring.” ## Services Based on the website summary and structured clinic data, the practice mentions: - **Emergency work** and **24-hour care** (the website states a main surgery is equipped to handle emergency work and provides 24-hour care). - **Hospitalisation**. - **Surgery**. - **Imaging** (not specified beyond this). - **In-house laboratory diagnostics**. - **Veterinary nurse training facility** (listed in the structured clinic data). ## Pricing Only prices explicitly mentioned in the latest reviews available to us: - **~£210** for **euthanasia for a rabbit** (reviewer report). - **~£1,300–£1,500** discussed for **cat dental care** split into two stages (described as an initial investigation stage followed by dental work; reviewer report). - One reviewer also reports being charged an **“emergency appointment” fee for a same-day slot** (no amount stated). ## Reviews **Google rating: 2.4 stars from 18 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Cost and value concerns dominate**: multiple reviewers describe prices as “ridiculous” or profit-led, including specific examples around dental work and euthanasia fees. - **Perceived pressure for additional testing**: one reviewer says the practice “push[ed] additional expensive tests.” - **Communication and tone**: one reviewer describes staff as “cold and uncaring” and says they felt uncomfortable. - **Corporate ownership is a major factor in dissatisfaction**: several reviews explicitly link their negative experience to Linnaeus/Mars ownership and say they left after a takeover. - **Appointment charging policy complaint**: one reviewer objects to being charged an “emergency appointment” fee for being seen the same day (previously only charged outside normal hours, in their account).