Dog & Cat Vets in Solihull

## Summary Solihull Vets4Pets Ltd is part of the Vets4Pets group. The practice describes itself as a modern, well‑equipped clinic with an in-house lab and pharmacy plus imaging (digital X‑ray and ultrasound), and it states it accepts referrals for orthopaedics, laparoscopic spays (keyhole surgery), endoscopy and bronchoscopy. Recent reviews mention same-day appointments and post-procedure support: one owner described kitten castration with written aftercare documents and advice, plus WhatsApp photo support to check whether a cone could be removed. A smaller number of reviews raise concerns about thoroughness, with one owner warning to ensure pets are properly checked during a “full body check”. ## Services Based on the website summary and the latest reviews, services and capabilities mentioned include: - **In-practice facilities/diagnostics:** in-house laboratory (biochemistry, haematology), pharmacy/medication dispensing, digital X‑ray, ultrasound, ECG, blood pressure monitoring. - **Surgery and procedures:** castration (mentioned in reviews), anaesthesia, dentistry including **dental X‑ray**, soft-tissue surgery, orthopaedics (including cruciate surgery, fracture repair), arthroscopy/arthroscopy-related services, airway surgery. - **Referral services (accepted by the practice):** orthopaedics, **laparoscopic spays**, endoscopy, bronchoscopy; surgery referrals. - **Oncology:** chemotherapy & cancer treatment (listed). - **Other clinics/services:** microchipping, nurse clinic, weight clinic, physiotherapy, laser treatment, Tonopen eye pressure testing, prescriptions, pet travel scheme. - **Species treated (stated):** dogs, cats, rabbits, small mammals (including small mammal medicine and surgery; rabbit medicine and testing). - **Inpatient/isolation setup:** hospital ward, isolation unit; separate cat & dog waiting areas and separated wards/isolation units. - **Out-of-hours care (as stated):** provided by Willows Veterinary Centre. ## Pricing - **Out-of-hours consultation fees (via Willows Veterinary Centre):** consultations before 11pm start from **£167**; after 11pm from **£215**. ## People No individual vets or nurses are named in the provided information. From the latest reviews: - Owners describe vets providing **clear aftercare instructions and documents** following a kitten’s castration. - One reviewer reports being able to get **remote guidance via WhatsApp by sending a photo** (used to confirm whether a cone could be removed), avoiding an in-person visit. ## Reviews **4.6 stars from 425 reviews.** The themes below are drawn from the latest written reviews available to us. - **Post-op and aftercare support:** a castration visit was described as well-organised on the day, with aftercare paperwork and follow-up help via WhatsApp photo messaging. - **Access and cleanliness:** one owner reports getting a **same-day appointment** and describes the practice as **very clean**. - **Conflicting views on thoroughness:** alongside praise for knowledge and care, one reviewer warns to ensure a pet is properly checked during a requested “full body check,” suggesting something visible may have been missed.

## Summary The Vet Clinic @ Birmingham Dogs Home is a veterinary clinic linked to Birmingham Dogs Home (independent vs corporate group isn’t stated in the information provided). It appears set up for routine practice work and surgical procedures, with multiple owners specifically describing operations such as spaying and other surgery. It’s also listed as a **Veterinary Nurse Training facility**. Decision-relevant specifics owners mention include: - **Surgery care and communication:** one owner reported their dog had surgery “just before Christmas” and described **excellent communication** from the team. - **Spaying experience:** multiple reviews describe a **smooth spay process**. - **Handling difficult or anxious pets:** one review describes vets taking their time with an elderly cat who hisses and tries to bite, with the vets remaining calm and patient. ## Services Services and capabilities explicitly mentioned include: - **Surgery** (a dog having surgery; surgery performed before Christmas mentioned in a review) - **Spaying** (dog spayed) - **General vet consultations** (a first-ever vet visit described; ongoing visits for an elderly cat) - **Veterinary Nurse Training facility** (listed in structured clinic data) ## People Named team members mentioned in reviews: - **Lian** (vet): owners describe her taking time with an elderly cat and coping well even when the cat is reactive (hissing/trying to bite). - **Monique** (vet): mentioned alongside Lian with the same context—patient handling during stressful appointments. - **Anne / Anya** (name uncertain; described by reviewer as the vet involved in a spay): described as polite and “great with my dog.” ## Reviews **5.0 stars from 28 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear communication around procedures**, including after a dog’s surgery. - **Surgical procedures (including spays) described as straightforward**, with owners recommending the clinic after their pet’s operation. - **Patient handling for nervous or difficult pets**, including taking time with an elderly cat that may hiss or try to bite. - **Positive first-visit experiences**, with one owner noting they left their first-ever vet appointment feeling reassured.

## Summary Willows Veterinary Services Limited describes itself as a specialist-led small animal referral centre and hospital, offering specialist referral care alongside emergency and critical care, plus a general practice service. Ownership/group status isn’t stated in the information provided. Recent reviews repeatedly mention frequent updates during inpatient stays (including daily calls from the neurology team) and dogs recovering calmly after surgery, alongside prompt out-of-hours treatment and clear explanations of what was happening. Concrete specifics supported by the sources: - Specialist referral care and a dedicated emergency & critical care service (website summary). - Neurology cases and post-operative care are explicitly mentioned in reviews (daily phone calls; anxious dog “emerged from surgery really well and calm”). - Inpatient care over multiple days with regular updates to owners (review mentions a 2‑day stay with “well updated” communication). - Listed as a Gold level Cat Friendly Clinic (website summary). ## Services Based on the website summary and the latest reviews, services mentioned include: - Specialist Referral Service (small animal) (website summary). - Emergency and Critical Care service (website summary), with reviews describing prompt out-of-hours help. - Neurology team involvement, including surgery and post-operative monitoring (review). - Inpatient hospital care (review mentions a dog staying for 2 days). - General Practice Service (website summary). - Video consultations (website summary). - Fixed-price procedures for referrals (website summary; no prices provided). Additional capability stated in structured clinic data: - Veterinary nurse training facility. ## People - **Neurology team (named as a team, individuals not named):** One owner reports they phoned daily, explained everything, and helped their “very anxious and nervous” dog come through surgery calm and recovering well. - **Clinical team (not named):** Multiple reviewers mention being kept informed “all along the way” and describe the service as kind/professional/understanding, with updates during a multi-day stay. ## Reviews **Google rating: 4.3 stars from 784 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Frequent, proactive communication: daily phone calls and regular updates while pets were in hospital. - High-stress situations handled with clear explanations and reassurance (owners mention professionalism and being kept informed throughout). - Out-of-hours care is repeatedly described as prompt, with pets returning home doing well after treatment/surgery.

## Summary Medivet Solihull / Damson House Vets is part of the Medivet group. Based on the information available, the practice appears set up for routine appointments plus access to 24/7 emergency support via Medivet’s network of 24-hour veterinary centres, with a stated nationwide overnight emergency consultation fee. Recent reviews include owners describing staff being calm and welcoming at reception, and one account of a dog finally getting effective treatment after multiple other vets had said nothing was wrong; another reviewer, however, says they “feel the caring has gone” and asks for separate spaces for cats and dogs. Concrete specifics mentioned: - Access to 24/7 emergency care at one of Medivet’s 24-hour centres (per Medivet’s site copy). - An overnight emergency consultation fee stated as a nationwide price of **£130** (for consultations between **7pm and 9am**, per site copy). - A named clinician (“**Edvardo**”) is praised for compassionate treatment of a **bird**. - One reviewer highlights a **cat/dog waiting-area separation** issue. ## Services - **Emergency care access (24/7):** Medivet states 24/7 emergency care is available at its 24-hour centres, with an overnight emergency consultation fee applying between 7pm and 9am. - **Care for multiple species:** Reviews specifically mention treatment for a **dog**, a **cat** (in the context of clinic space), and a **bird**. - **Mobility/pain screening (promotion mentioned on Medivet site):** A “FREE Mobility Pain Check” is referenced in Medivet’s site text (time-limited offer as written on the site copy provided). ## Pricing - **Overnight emergency consultation (7pm–9am): £130** (stated as a nationwide fee on Medivet’s site text). ## People - **Edvardo** (role not stated): Mentioned by name in a review for treating a pet bird “with kindness and compassion.” - **Reception team** (not named): One reviewer describes reception as “very welcoming,” creating a “calm and relaxing atmosphere.” ## Reviews **Google rating: 4.5 stars from 262 reviews.** Themes below are drawn from the latest written reviews available to us. - **Problem-solving for unresolved cases:** One owner says their dog improved after this clinic provided “top treatment,” following multiple other vets saying there was nothing wrong. - **Kind handling and calm environment:** Owners describe “friendly” staff and a welcoming reception experience that helped them feel at ease. - **Mixed views on warmth/care:** One reviewer says it “feels the caring has gone,” contrasting with others describing staff as caring. - **Environment/layout feedback:** A reviewer asks for separate spaces for cats and dogs.

## Summary Colebrook Veterinary Surgery is a veterinary practice that is also listed as a **Veterinary Nurse Training facility**. Recent reviews describe **first-time registrations and routine appointments for cats**, including an **elderly cat** consult where the clinician “listened to concerns” and was described as empathetic. Several reviewers also mention **strong front-desk support** (welcoming/lovely receptionists) and an existing **pet plan** that a client felt covered their visit well. One recent reviewer, however, felt conversations were repeatedly steered toward costs and described the vets as “sales people,” so experiences appear mixed on how money and recommendations are handled. ## Services - General veterinary consultations (examples in reviews focus on **cat care**, including an **elderly cat** appointment). - **Pet plan** mentioned by a client (“pet plan cover”), though no specifics were provided about what it includes. - **Veterinary Nurse Training facility** (listed service/specialisation). ## People - **Reception team**: described as “incredibly welcoming” and “lovely” by multiple reviewers. - **Clinician/vet (unnamed)**: one first-visit reviewer said the clinician was **empathetic** and **listened to concerns** about their elderly cat. - **Mixed feedback on vet communication**: one reviewer felt the vets “twist every conversation into wanting your money,” contrasting with others who describe the practice as knowledgeable and efficient. ## Reviews **Google rating: 4.6 stars from 238 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Positive first-visit experiences**, particularly with cats, highlighting listening and empathy during appointments. - **Reception/front desk praised** for being welcoming. - **Efficiency/knowledge** referenced by a cat owner who “commended the service.” - **Pet plan experience** mentioned positively (coverage perceived as good). - **One negative review about upselling/cost focus**, suggesting some owners may feel pressured or that discussions lean heavily toward payment.